Cable replacement
Door hanging lopsided? A cable may have let go.
- Both cables replaced
- Drums and brackets checked
- Door leveled and tested

Lift cables run from the bottom corners of the door up to drums on the spring shaft. The springs supply the force and the cables carry it. When one frays through or slips off its drum, that side stops lifting and the door tilts or jams.
Both cables get changed at once to keep the lift even on each side. After that we look at the drums, the bottom brackets and the spring tension. A cable that came off often means the door went off track as well, so the tech checks the rollers and tracks before calling it done.
Cable snapped?
Keep the door closed and the opener unplugged. Call us to get it fixed safely.
Cable repair services
Cables are under constant load, so we fix whatever wore them out along with the cable itself.
Cable replacement
Both lift cables replaced with the right length and thickness for the door.
Drum repair
Cracked or worn drums replaced so the cable winds back into neat grooves.
Bottom bracket replacement
Rusted or bent brackets at the bottom corners replaced, with the tension released first.
Rebalancing
Spring tension checked once the new cables are on so the door lifts level.
How cables fail
Fraying
Strands break one at a time, often near the bottom bracket where moisture collects.
Slipping off the drum
Slack in the cable, often from a broken spring or a door that hit something, lets it jump the drum.
Snapping
A frayed cable finally parts under load and that side of the door drops.
Signs of a cable problem
Check the sides of the door for:
- Broken strands or rustLook closely at the cable near the bottom corners.
- A cable hanging slackIt has come off the drum, or the spring has broken.
- The door closes crookedOne side reaches the floor before the other.
- The door jams on the way upUneven lift twists the door in the tracks.
- A snap followed by a tilted doorA cable has broken.
Safety first. Cables and bottom brackets carry the full force of the springs. Don't loosen the brackets or try to rewind a cable. Released suddenly, that tension can cause serious injuries.
Why call Green EZ for cable repair
Pairs, not singles
Both cables replaced together so the door doesn't pull to one side later.
Spring tension checked
Cables and springs work as a team, so both get looked at.
Know the price first
The tech quotes the job before starting.
Greenville based
We work out of our shop on Crane Ave in Greenville.

